Real estate agents have a tendency to beat their chest a little. I’m not one to talk, I’ll beat mine like King Kong, but you have to every now and then. The problem is that sometimes they forget what’s actually important. Amongst all the me, me, me they forget about you.
When you are interviewing agents, ensure that you have a list of points that you want covered. I get that all you think you want to know is how much am I going to get and how much is it going to cost me, but that’s a very small part of the process of selling or leasing your biggest asset. Make sure that you have thought the process through and that you’re geared with questions that you feel will be important to you, ie; how much and how do you communicate? Do I get you or your sidekick? How much time are you able to personally give me and my home, or are you too busy? Etc.
Now as you run through the questions, you’ll notice a few things. First thing is the speed in which they get through them. If they’re ploughing through your questions and in a rush, then they haven’t given themselves sufficient time to spend with you and need to get to their next appointment. Not a great start in my books, how much do they really value your business if they haven’t set ample time aside to help you in your journey?
If you’re asking questions, are they answering them or still talking about themselves? Once again me, me, me is like a reflex for real estate agents and they are always very comfortable discussing themselves and all their successes. How does that help you? Make sure that you’re satisfied with your answers and you have a better picture of what to expect in the coming weeks.
The other thing is not to drive the questions. The most important thing is to see if the agent will guide the conversation through all or most of the topics you would want to cover. This will give you a much better idea of their intention as an agent and whether they are there for you or themselves, whether you’re a valued client or a number. A good agent will ask plenty of quality questions, may even get you thinking into areas you never thought would affect you. They also have displayed that they are there to help you, they’re knowledgeable and that they have set aside ample time for you. At the end, make sure that you finish off with ensuring all your questions have been covered and that you feel comfortable with what you’ve taken out of the meeting.
Whether it takes 15 minutes or 4 hours, this is your biggest asset and who you choose to appoint as your agent should not be rushing you through one your biggest decision.